As someone who has never had to deal with termites before, the shock of first knowing that you have them is overwhelming! I had a different company out for a quote (don’t want to put any other company name out there) and I was quoted double the price by them as opposed to southland. Not only that, the peace of mind I now feel after speaking with Krystel who completely put me at ease and gave me a feeling of relief that I haven’t felt since competitors were here. I have cancelled all other estimates and before even having them out yet, I am going with this company because peace of mind when you have small kids living on the home, is worth WAY more! I wish every company I call would have representatives like this working for them!! Will follow up with technician review but I can only assume if their office staff is so good, the technician is just as good 🙂